Meter Reading:
AMS Utiliserv’s readers understand the importance of gathering accurate readings, completing routes, and providing helpful, friendly customer service ensuring all aspects of their jobs will be conducted in a professional manner. Our readers are thoroughly trained not just in meter reading techniques but also in customer service techniques and the proper protocol when entering a customer’s property. To ensure we live up to our reputation for excellent service, AMS Utiliserv works with your company to establish guidelines and benchmarks. We then evaluate our readers and services based on those pre-established guidelines. We provide you with reports detailing our performance so you know exactly how we are performing. |