Billing & Collections:

AMS Utiliserv offers utilities a number of options for outsourcing its billing and collections services providing potential savings on hardware, software and labor costs. Our system allows you to be as involved as you choose to be in the billing and collection processes. The system brings together into one user-friendly package:

• Full Operational Auditing and Security
  
• Comprehensive Customer Information Management
  
• Unique Service Location Management
  
• Deposit Management
  
• Unlimited Rate Management
  
• Payment Management
  
• Penalty and Interest Management
  
• Tax Management
  
• Backflow Device Tracking
  
• Work Order Management
  
• Detailed Reporting
  
• Unlimited History Management
  
• Complete Billing Management
  
• Flexible Adjustment Options
  
• Notice and Label Management
  
• Automated Meter Reading
  
• Meter Management
  
• Extensive Search Capability
  
• We also provide a number of on-line customer service tools.

Our software and services are designed so they can be tailored to meet your needs. Plus, they can integrate with many existing accounting, maintenance and web services applications.

Whether you are looking for a new solution for your billing department, service center or entire back office, AMS Utiliserv has the tools and the knowledge to help you meet your service and financial goals.